SkirtSpace.com is your ultimate and exclusive destination for quality skirts, skorts and dresses at a really affordable price. Our high level of customer service and reliability sets us apart from our competition and goes down to the core of everything we do.
(This policy excludes errors made by customers when providing shipping details on their order(s) or missed parcel deliveries).
In order to return your purchased products please follow the steps below to obtain your return authorization number (RA#).
PLEASE DO NOT mail your products to our customer service department. Anything sent to this address will not be accepted but will be shipped back to the customer at their own expense. Products must be mailed back to their warehouse of origin which will be provided to you along with your RA#. In order to receive your refund please follow the steps below:
- Products can only be returned if they are still in their original condition and packaging. Used products, or products damaged by the customer will not be eligible for refund.
- Request your Return Authorization Number and by emailing firstname.lastname@example.org with detailed reason for return and pictures or a video of the product that supports your reason. Upon approval you will receive the RA# and the address of the closest warehouse where you can mail the product you would like to return.
- To assure your refund please use a trackable mail service, we will not be responsible for lost or missing packages.
Upon the receipt of your package, your products will be examined and a full refund will be issued to your original method of payment. A refund receipt will be emailed to the email address you used when making your original purchase.
For defective or faulty products, please take photos or videos and email us at email@example.com – we will replace or refund your purchase after confirmation.
This policy does not cover misuse, accidental damage or any abuse of the purchased product.
Unless the error is on our end, you will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund. Depending on where you live, the time it may take for your exchanged product to reach you, may vary. We don’t guarantee that we will receive your returned item.
Buyer no longer wants the items – this is the most common example which we cannot honor if we want to continue offering great value at SkirtSpace.com. The buyer should make sure he or she wants to buy the items before submitting an order, not after. After an order is submitted, the buyer enters into a legally binding contract with the seller to purchase all items in that order.